Important BYO Food / Drink Charter Information
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Are plates, glasses / cups, cutlery included?
BYO food and drinks. We can supply ice, plates & cutlery or you can BYO disposable plates and cutlery.
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What cool storage is there onboard?
A large esky is available for your drinks.
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Where can we pickup and dropoff?
Runaway Bay Marina (247 Bayview Street, Hollywell, QLD 4216). Pickup can be arranged from any location on the Gold Coast (with possible extra cost).
Highlights of Terms of Service (please read the full version at link above)
Covid - If Government restrictions prevent the boat owner from delivering your charter initially booked for, then your charter can be postponed to another available date within 6 months (conditions apply).
Unfortunately refunds are not available for any Covid related cancellations.
If you cancel your charter for any Covid related reason you will not be entitled to a refund or postponement.
View some Covid FAQs
here.
Date Changes/Cancellations - your deposit is used to secure your booking with the boat owner so this can only be refunded (minus an admin fee) if we are able to find another person to replace your booking and if sufficient notice is given.
Weather - Cruises go ahead in wet weather on all boats that have shelter for all guests - your charter would only be cancelled if the skipper deemed the conditions unsafe. View some weather FAQs
here.
Please complete the required information highlighted above.
Please tick the orange boxes above to confirm you have read the relevant Vessel Rules.